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Takagi Tankless Gas Water Heater Warranty

TAKAGI Industrial Co. USA, Inc.
Limited Warranty

This limited warranty gives you specific legal rights, and you may also have other rights that may vary from state to state or according to other conditions.

General Limited Warranty Covered The Takagi Industrial Co. USA Inc. Limited Warranty for tankless water heaters will be honored for the original retail purchaser only. Any transfer of ownership from the original retail purchaser to any third party will void the Takagi Industrial Co. USA Inc. limited warranty. The Limited Warranty will cover any tankless water heater which fails in normal use and within the applicable periods specified below following the terms of this warranty.

The Parts Warranty If the parts except heat exchanger fail within Twenty-four (24) months after original installation following the installation manual and normal operation, Takagi Industrial Co. USA, Inc. will furnish a replacement part(s).

The Heat Exchanger Warranty If the heat exchanger fails within Seven (7) years after the original installation following installation the manual and normal operation, Takagi Industrial Co. USA, Inc. will furnish a replacement heat exchanger, excluding field labor and servicing.

Will be not Covered this Warranty

  1. Any unit that is not installed by a licensed plumber and/or electrician and/or contractor.

  2. To defects and/or malfunctions from failure to properly install, operate and/or maintain the unit in accordance with the installation manual.

  3. To damage from abuse, fire, flood, freeze, and any other act of God.

  4. To damage resulting from unauthorized alterations, attachments and/or repairs.

  5. Failure occurs due to the water heater being operated in a corrosive and/or contaminated environment, and/or the water heater is not supplied with potable water and/or the water heater is supplied with abnormal water quality and/or gas supply is not within accordance to Uniform Plumbing Code specifications and/or gas pressure range as specified in the instruction manual.

  6. To damage from installing the unit in a freezing environment without the proper freeze protection as specified in the instruction manual.

  7. To damage from condensation due to extensive exhaust vent length and/or not following the instruction manual.

  8. To damage from gas pressure/firing rates greater than those on the rating plate.

  9. To damage from not being installed in accordance with all applicable local codes, ordinances and good trade practices.

  10. Failure occurs due to not operating the unit within the factory calibrated temperature limits.

  11. If converted or any attempt to operate with a different gas type than that stated on the rating plate.

  12. Good industry practices by following the installation manual provided to the buyer with the sale of the water heater.


TAKAGI Industrial Co. USA, Inc.
3-B Goodyear, Irvine, CA 92618
Phone: (949) 770-7171
Fax: (949) 770-3171
E-mail: warranty@takagi-usa.com