Creative Energy Technologies Inc Lowering energy costs to the commercial, residential and industrial sectors since 1998.

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Warranty Information - Engel 12 Volt DC and 110V AC Precision Temperature Portable Travel Coolers

Warranty Information - Engel 12 Volt DC and 110V AC Precision Temperature Portable Travel Coolers

All Engel products are warranteded to the original purchaser, for a period of 1 or 2 years* from date of purchase, to be free of defects in material and workmanship.  Engel USA disclaims any liability for consequential damages.  Under no circumstance will Engel USA be responsible for any amount of damages beyond the amount paid for the product at retail.  Engel USA will also not be held liable for the contents of any Engel freezer should it fail to operate as advertised.  In the event of a defective item, please contact us directly.  You will then need to ship the item, prepaid to our warehouse in Florida
ENGEL USA
1555 Jupiter Park Drive, Unit 5
Jupiter, FL 33458, 
or deliver it to an approved Service Center. 

The following information must be included with the return shipment:
1. Name
2. Shipping Address
3. Contact phone number (daytime)
4. Nature of problem/complaint.

Engel USA will, at its option, replace or repair the defective part.

The following situations are not covered under this warranty:

- Cost of shipping to Engel USA, or Approved Service Center.
- Normal wear and tear, including chips, scratches, abrasions, discoloration or fading due to usage or exposure to sunlight, lightening strikes, power surges and water damage.
- Damage caused by misuse, abuse, neglect, alterations, repairs by unauthorized persons, or  failure to follow recommended care and use instructions.
- Power cords.
- Fuses, and bulbs.
- Enclose copy of original sales receipt/ invoice 

* Warranty time depends on specific model - see technical details on this website for each models warranty time.

For your nearest Service Center in the USA please Engel with your City & State.

For international inquiries please contact one of the following companies...

AFRICA / AUSTRALIA / AUSTRIA / COLOMBIA / CZECK/SLOVAKIA / FRANCE / GERMANY / GREECE / JAPAN / NETHERLANDS / RUSSIA / SWITZERLAND / VENEZUELA

ENGEL AGENCY

Markon Sawafuji Ltd. (Factory's  European Agent)
3 Lands End Way
Oakham
Rutland, Leicestershire, LE156RB
England
Tel: +44 (0) 1572 723811
Fax: +44 (0) 1572
756856
www.markonsawafuji.com

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Creative Energy Technologies Inc
Mon - Fri 8-4PM EST * Tel 518-287-1428 * Fax 518-287-1459 * 2872 State Route 10 Summit NY 12175
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