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Warranty Information - Engel 12 Volt DC and
110V AC Precision Temperature Portable Travel Coolers
All Engel products are warranteded to
the original purchaser, for a period of 1 or 2 years* from date of purchase, to
be free of defects in material and workmanship. Engel USA
disclaims any liability for consequential damages. Under no
circumstance will Engel USA be responsible for
any amount of damages beyond the amount paid for the product at retail.
Engel USA will also not be held liable for the
contents of any Engel freezer should it fail to operate as advertised.
In
the event of a defective item, please contact us directly. You will then need
to ship the item, prepaid to our
warehouse in Florida
ENGEL USA
1555 Jupiter Park Drive, Unit 5
Jupiter, FL 33458,
or deliver it to an approved Service Center.
The following information must be included
with the return shipment:
1. Name
2. Shipping Address
3. Contact phone number (daytime)
4. Nature of problem/complaint.
Engel USA will,
at its option, replace or repair the defective part.
The
following situations are not covered under this warranty:
- Cost of shipping to Engel USA,
or Approved Service Center.
- Normal wear and tear, including chips, scratches, abrasions, discoloration or
fading due to usage or exposure to sunlight, lightening
strikes, power surges and water damage.
- Damage caused by misuse, abuse, neglect, alterations, repairs by unauthorized
persons, or failure to follow recommended care and use instructions.
- Power cords.
- Fuses, and bulbs.
- Enclose copy of original sales receipt/ invoice
* Warranty time depends on specific model - see
technical details on this website for each models warranty time.
For your nearest Service Center in the USA please
Engel
with your City & State.
For international inquiries please contact one of
the following companies...
AFRICA /
AUSTRALIA /
AUSTRIA /
COLOMBIA
/ CZECK/SLOVAKIA
/
FRANCE /
GERMANY /
GREECE /
JAPAN /
NETHERLANDS /
RUSSIA
/ SWITZERLAND /
VENEZUELA
ENGEL AGENCY
Markon Sawafuji Ltd.
(Factory's European Agent)
3 Lands End Way
Oakham
Rutland, Leicestershire, LE156RB
England
Tel: +44 (0) 1572 723811
Fax: +44 (0) 1572
756856
www.markonsawafuji.com
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